Privacy Policy

1. Who is responsible

Amplevo operates this website and decides how and why the personal data described in this policy is used. Privacy questions and requests can be sent to kevin@amplevo.ai.

2. Information we collect

Information you provide

• Contact form details: name, work email, company, company website, and your message.
• Correspondence and business information you provide when we respond to an enquiry or discuss a potential engagement.
• Voice interaction data, if you use a voice agent, demo, or survey linked from Amplevo. Depending on the interaction, this may include your name, an invitation or survey identifier, audio, a transcript, call timing, and responses. We will provide any additional recording notice required for that interaction.

Information collected automatically

• Basic usage information such as pages viewed, referral source, country, device type, and browser type through Plausible Analytics. Amplevo configures Plausible without analytics cookies or cross-site tracking.
• Technical and security records generated by our hosting, content delivery, and web server providers. These may include IP address, request time, requested URL, browser information, response status, and security events.
• When your browser downloads our web fonts, it connects to Google Fonts and sends ordinary request information such as your IP address and browser information to Google.

Please avoid sending confidential, sensitive, or special category information through the general contact form unless we specifically ask for it and provide an appropriate channel.

3. How and why we use personal data

Where we rely on consent, you may withdraw it at any time. This does not affect processing that occurred before withdrawal.

4. Service providers and sharing

We share personal data only as needed to operate the website, respond to you, provide a requested feature, comply with law, protect rights and security, or complete a business transaction. Website providers currently used or configured include:

• Amazon Web Services Lightsail for website hosting.
• Resend for delivery of contact-form emails.
• Plausible Analytics for aggregate website analytics.
• Google Fonts for website typography.
• Retell AI when an Amplevo voice interaction is offered and used.

We may also use internal email, customer relationship, and collaboration systems to handle an enquiry. Our providers may process data as our processors or, for some functions, under their own privacy terms. We do not sell or rent personal data. We do not share website visitor data with third parties for cross-site advertising.

5. International data transfers

Amplevo works across countries, and our providers may process data in a country different from yours. Where data protection law requires it, we use an approved transfer mechanism or rely on another lawful safeguard. You may contact us for information about safeguards relevant to your data.

6. How long we keep data

We keep personal data only for as long as reasonably needed for the purpose described in this policy, including follow-up on an enquiry, an active or anticipated business relationship, security, dispute handling, and legal or accounting obligations. Retention depends on the record and context, so we do not apply one fixed period to every category. When data is no longer needed, we delete or anonymize it where reasonably practicable.

Voice interaction retention can depend on the specific project, client instructions, and provider configuration. Any different project-specific period should be stated in the invitation, agreement, or additional notice.

7. Cookies and advertising technologies

We do not currently use cookies for website analytics or advertising, and we do not run Google or Meta advertising pixels on this site. Plausible is configured for cookieless analytics. If we introduce non-essential cookies or similar technologies, we will update this policy and provide a consent choice where required.

8. AI, model training, and automated decisions

The website contact flow sends your submission to our team. It does not use your submission to train a general-purpose AI model or make a solely automated decision about you that produces legal or similarly significant effects.

Amplevo builds and operates AI systems for business clients. Data use, model providers, training or evaluation, human review, and automated decision-making for a client project depend on that engagement and are governed by the relevant client agreement and notice. This website policy does not replace those project-specific terms.

9. Security

We use technical and organizational measures intended to protect personal data, including restricted access, encrypted transport, server-side credentials, and request limits. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of personal data; object to certain processing; withdraw consent; or complain to your local data protection authority. These rights can be subject to legal conditions and exceptions.

To make a request, email kevin@amplevo.ai. We may ask for information needed to verify your identity and locate the relevant records. We will respond within the period required by applicable law.

11. Children

Amplevo provides business services. This website is not directed to children, and we do not knowingly collect personal data from children through it. If you believe a child has provided data to us, contact us so we can review and delete it where appropriate.

12. Changes to this policy

We may update this policy as our website, services, providers, or legal obligations change. We will publish the revised policy here and change the date at the top. We will provide additional notice when required by law.

13. Contact

For privacy questions or requests, email kevin@amplevo.ai.